Abstract
Scholars and practitioners have acknowledged the practical relevance of stakeholder theory as it has been applied to management. This chapter provides a brief foundation for understanding the basic principles of stakeholder management and some of its best known tools, including the development of an enterprise strategy, identification and prioritization of stakeholders, and measurement of the value firms create with and for stakeholders. We then share insights about implementation of stakeholder management based on interviews with high-level executives from a variety of well-known companies. We found that stakeholder principles have been applied in a variety of ways and under various labels. The chapter ends with a list of eight important questions to advance research on stakeholder management.
Document Type
Post-print Chapter
ISBN
9780198802280
Publication Date
2019
Publisher Statement
Copyright © 2019 Oxford University Press. This book chapter first appeared in The Oxford Handbook of Corporate Social Responsibility: Psychological and Organizational Perspectives, edited by Abagail McWilliams, Deborah E. Rupp, Donald S. Siegel, Günter K. Stahl and David A. Waldman, 433-451, Oxford: Oxford University Press, 2019.
The definitive version is available at: Oxford University Press.
Full Citation:
Harrison, Jeffrey S. and Andrew C. Wicks. "Stakeholder Management: A Managerial Perspective." In Oxford Handbook of Corporate Social Responsibility: Psychological and Organizational Perspectives, edited by Abagail McWilliams, Deborah E. Rupp, Donald S. Siegel, Günter K. Stahl and David A. Waldman, 433-451. Oxford: Oxford University Press, 2019.
Recommended Citation
Harrison, Jeffrey S. and Andrew C. Wicks. "Stakeholder Management: A Managerial Perspective." In Oxford Handbook of Corporate Social Responsibility: Psychological and Organizational Perspectives, edited by Abagail McWilliams, Deborah E. Rupp, Donald S. Siegel, Günter K. Stahl and David A. Waldman, 433-451. Oxford: Oxford University Press, 2019.