This book serves as proof that there are plenty of effective ways to provide data services in an academic environment and that there can never be a one-size-fits-all approach. It is still valuable, however, to look closely at other's service models--to learn from successes, to borrow concepts and metaphors from other realms, and to think about one's own services through new lenses. A service model is a framework used to describe and understand the "who, what, where, when, and how" of a service from different stakeholders' perspectives; it can serve as a useful tool for developing and improving data services to best meet the needs of a community.

Document Type

Book Chapter

Publication Date


Publisher Statement

Copyright © 2016 Association of College and Research Libraries Press. This chapter first appeared in Databrarianship: The Academic Data Librarian in Theory and Practice.

Please note that downloads of the book chapter are for private/personal use only.

Purchase online at Association of College and Research Libraries Press.