DOI
10.1080/08874417.2016.1183426
Abstract
Despite a generally-acknowledged importance of information technology (IT) in enabling global strategy and a broad understanding of the manner in which IT enhances coordination and reduces cost, few studies have focused precisely on how multinational corporations (MNCs) use IT to facilitate globalization. To address this gap in the literature, we conduct a case study across four large MNCs, and use primary data to develop theoretical propositions on the characteristics of products, processes and customers that impact the ways in which MNCs use IT to manage their global operations.
Document Type
Post-print Article
Publication Date
2017
Publisher Statement
Copyright © 2017 Taylor & Francis Online. Article first published online: 22 July 2016.
DOI: 10.1080/08874417.2016.1183426
The definitive version is available at: https://www.tandfonline.com/doi/abs/10.1080/08874417.2016.1183426?journalCode=ucis20
Recommended Citation
Jonathan Whitaker, Peter Ekman & Steve Thompson. "How Multinational Corporations Use Information Technology to Manage Global Operations." Journal of Computer Information Systems, 57, no. 2, (2017)112-122, DOI: 10.1080/08874417.2016.1183426
Included in
Business Administration, Management, and Operations Commons, International Business Commons, Management Information Systems Commons