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Table of Contents:
When it does not work or something is wrong -- Effective Complaining: Photocopier Problems; Vendacards Problems; Building Problems; Reserve Items; Computer Problems; Vendacard Authorization Lists; Complaining in General)
Miscellaneous Stuff by Paul Birch, Associate Director for Public Services
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Muse Law Library
Staff, Muse Law Library, "Museletter: March 1991" (1991). Museletter. 24.