We lawyers thrive on disagreement. But on this we are unani- mous: clients are precious, hard to get and easy to lose. A typical citizen asks a lawyer's help but seldom: to buy a house, face a traffic charge, or make a will. The will client comes emotionally charged. He deals with his most personal concerns: his family, his wealth, and his death. A will is the most personal of writings, save perhaps a love letter.
Thomas S. Word Jr.,
A Brief for Plain English Wills and Trusts,
U. Rich. L. Rev.
Available at: https://scholarship.richmond.edu/lawreview/vol14/iss3/2