Article Title

From the Back Office to the Front Lines

Authors

David F. Koogler

Abstract

Communication between parties in the emerging era of electric utility deregulation and competition is critical. In the past, communication within the electric utility business was simple and involved low-tech solutions such as voice communication over telephones, fax machines, computer-to-computer communications over modems, and even "snail mail."

Recommended Citation

David F. Koogler, From the Back Office to the Front Lines, 7 Rich. J.L. & Tech 25 (2000).
Available at: https://scholarship.richmond.edu/jolt/vol7/iss2/20