Date of Award

5-2007

Document Type

Thesis

Degree Name

Master of Human Resource Mgt

Department

Human Resource Management

First Advisor

Robert Stephen Kelley

Abstract

Within the last ten years, the Hispanic population in the United States has grown immensely. This presents a communication problem between the Hispanic communities and the police departments who protect and serve them. This also creates a serious liability issue for police departments. Currently, law enforcement is struggling to adequately train police officers how to speak Spanish. This research examines ways for Chesterfield and Henrico County Police Departments to develop the Spanish-speaking skills of their current police officers. This research further provides details of possible costs to provide adequate Spanish-speaking training to the police officers in both counties. The data gathered tends to support that the police officers do not have adequate training to learn to speak Spanish. The police officers believe learning certain phrases will assist them in their daily duties. Therefore, an elaborate program was developed to help these officers in both counties train police officers to speak Spanish.

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