Date of Award
Productivity gains in a clerical setting on the order of ten to twenty-five percent can be achieved through the use of contingent time off (CTO) incentives. To test this hypothesis, four clerical groups who performed routine repetitive tasks were given productivity goals of 25% over their respective group's average weekly productivity level. If a group achieves the weekly goal before the end of standard 40 hour work-week, the group of employees will be given time off with full pay based upon a specified formula. Results of the study indicate that CTO can result in productivity increases ranging between 13 and 40 percent.
Cluff, Larry F., "Contingent time off : an incentive approach to office productivity increases" (1988). Master's Theses. 528.