Article Title
From the Back Office to the Front Lines
Abstract
Communication between parties in the emerging era of electric utility deregulation and competition is critical. In the past, communication within the electric utility business was simple and involved low-tech solutions such as voice communication over telephones, fax machines, computer-to-computer communications over modems, and even "snail mail."
Recommended Citation
David F. Koogler,
From the Back Office to the Front Lines,
7
Rich. J.L. & Tech
25
(2000).
Available at:
https://scholarship.richmond.edu/jolt/vol7/iss2/20